Keeping you safe

Our safeguards give you
peace of mind

With Ello Care you can relax knowing you’re in safe hands. Not only do you get qualified, responsible, expert care and a team that works to strict quality controls and standards, you get people that care.

Our safeguards mean you’ll be looked after with Ello Care.

RESPECT

We treat you with courtesy, respect and fairness, without discrimination.

CHOICE

We provide disability support that recognises and acknowledges your preferences, interests and capabilities.

PROTECT

Our policies and procedures help prevent violence against, abuse, neglect, and exploitation of people with disabilities.

LISTEN

It’s important to us that you know you can speak up and we make it easy to REPORT ANY INCIDENTS or LODGE A COMPLAINT.

SCREEN

We screen our team’s qualifications and registrations and do National Police Checks; Working with Vulnerable Persons Checks; Working with Children Checks; NDIS Worker Screening Checks; driver’s license checks and we confirm relevant certificates and memberships.